Said it wasnt a Jamaican thing. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. DearKadine P, Thank you for your recent stay. ****Beautiful resort. Id go for a walk at 5:00am, and all the best spots were already taken. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. See more questions & answers about this hotel from the Tripadvisor community. Listing for: Massage Envy Franchising, LLC. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. 7/4/2022. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. The food was great also! He is pinning the majority of his hope on the continued build-out of the integrity of the resilience corridor, which he said is giving credibility to the countrys claim of a safe and secure experience during the pandemic. The blue team were outstanding!! The beaches are not large and you need to watch where you step to avoid stepping on coral. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. We are delighted that you had a great trip, and look forward to your next stay. From our Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. A very nice hotel with a management problem. Blessings to all. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. We recommend calling ahead to confirm details. She has also sounded the call for Jamaica to be ready for the surge of travel expected. So there is no consistency. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Tripadvisor performs checks on reviews. Number of persons Number This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. The couch was opened the entire time, and we never felt crowded. I really must commend Ocean Coral Spring. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS This is the version of our website addressed to speakers of English in United Kingdom. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. A small little detail, but one that didnt go un-noticed. Bryan and Kino put a smile on our faces daily. We greatly appreciate your feedback and have shared it with our team. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. We are happy to learn your birthday trip was a delight. They were great!! No complain at all. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Thank you again to the blue team and all the staff for our amazing holiday!! By the summer, Jones expects a soft rebound. https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. Its amazing receiving this award, being number one for Ocean. We are certainly disappointed that we fell . These kinds of feedback encourage us to continue working and improving in our services. Tripadvisor performs checks on reviews. The staff is great and very polite. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. If they fill up, you can wait in line all over again tomorrow. nice balcony too. These are away from the main pool and beach so they dont disturb anyone. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. Another small issue that just irked me was the key system. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. Management. Good because you can go to the other 5 of them at any time. Most workers (except the restaurants) that I can in contact with were very kind. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. We are grateful for the business we had throughout that year. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I wasnt the only hotel guess that was extremely disappointed. The air conditioning was either too chilly or not working. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. No Deposit Required. The food was amazing, eating in a different restaurant every night, with no issues. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. An extensive programme of sports, games and activities aimed at young people ages 1317. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Such a beautiful escape (even during Covid). Mosquitos can be an annoyance on the patio once the sun went down. Are there opportunities to exercise at Ocean Coral Spring Resort? The lobby bar had the best drinks and service. years. Taxes and fees that are shown are estimates only. Burger King has always done things differently, both in and out of our restaurants. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. Were sorry, we do not recognize the hotel or destination you mentioned. Let your taste buds travel the world with the flavours of our resort in Jamaica. They were not terrible but persistent. The check in was extremely slow. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Large Private Charter Bus Service. Ocean Coral Spring - Jamaica - Ocean Coral Spring All Inclusive Resort Ocean Coral Spring - Jamaica All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online Ocean Coral Spring Jamaica Coral Spring Jamaica All Inclusive - Trelawny, Jamaica 1 (888) 774 0040or (305) 774 0040 Book now! Yes, dry cleaning and laundry service are offered to guests. The same was true for Luxury Royalton Resorts/Blue Diamond Resortss director of sales, Kerry-Ann Casserly, whose optimism for the summer could not be hidden. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Did not have one bad meal!! Property : The resort was beautiful and really big. Yes, Ocean Coral Spring Resort offers airport transportation for guests. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. Our team checks each review posted on the site disputed by our community as not meeting our. The furniture in my junior suite was very worn. You are given a glove to use at the buffet too. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Provide leadership and developmental coaching for store Team Members. We are glad you found our resort to be great and welcoming. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Prices are the average nightly price provided by our partners and may not include all taxes and fees. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. Everyone walked away. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Very convenient for all involved. Were glad that theyre enjoying the evening with us.. Stay was great, Sashorn and Kadian were very attentive. Quieter rooms are closer to the beach. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. The food quality was comparable to many eateries at home. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. This is both good and bad. Likely not. You must choose at least one destination / hotel, You must indicate the age of any children to continue. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Food was decent at most spots including the jerk shack and snack bar. Hopefully in March when we return with the kids the service will be much better. I did the Privelege Oceanfront and let me tell you it's the only way to go. Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! Both countries are two of Jamaicas most important source markets. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Food: They lack in pool fun entertain also, same schedule daily, no great fundsysother than the first pool party. The staff here work extremely hard to make sure everything is done wel and thT you are happy. The Italian restaurant is great but the American BBQ is basic at best. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The towel process was stupid. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. The grounds are immaculate. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. If you have kids, there is a kid club and a really nice water park. The refrigerator was not stocked as they said it would be. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. Employees were top notch! Also the lazy river is a must go. Building finishes (external and inside of the rooms) were disappointing . Job specializations: Sports/Fitness/Wellness. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. You are in a different country and not home. Rooms on floors 1-4 have better furniture on the balcony. Food was above average. The staff was very professional and courteous. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. Departments. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! It's full of rocks and almost unusable. They have a little work to do. Reservations (parks and facilities) Library and Recreation Services. Overall, we had a great time at the resort. The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. Best Regards, Maydene Malcolm. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. I just came here for this event for the local travel agents. Ocean Coral Springs beautiful but lack of service! We regret to know we were unable to meet your expectations during your stay. Booze inventory was hit and miss. Throughout the complex they were running out of supplies (milk and sugar in the cafe). Copyright 2023 The Gleaner Company (Media) Limited. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. There is a maintenance issue as well. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. The water would not go above your waist. The best part about the room was the shower! Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Well maintained, and never overly crowded. Are pets allowed at Ocean Coral Spring Resort? The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. You can see our list of hotels and destinations by clicking on the icon on the right. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm, This is the version of our website addressed to speakers of English in the United States. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Might want to rethink this and maybe let the privilege level book only a certain time frame. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For a 5* resort, we felt there should have been more variety. And many more advantages enjoy them all! The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Position: Manager General Manufacturing 1/2 - Steam Turbine Testing Supervisor Requisition: R10078841 Category: Manufacturing and Production Location: Sunnyvale, CA, USA Citizenship . In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Please see our partners for more details. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. Dear677kadyf, Thank you for your recent stay. more. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. Pool towels ran out mid-afternoon. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. Job Description. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Room types may vary. General Manager. Staff is wonderful, food is excellent. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. S - Z. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. It was easy to find verse the previous reviews stating otherwise . Only Here! We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. We even enjoyed the shows. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . Would the resort be my first choice? 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