Everything you need to do with Trenitalia can be done through the app. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Please provide a reason for your refund request. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. Thanks for your support. Contact E-PASS. Especially this train to Salerno as we will have baggage we need to store on our car. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Please read all answers above. Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. Account. Shop the sale now , Looking to return or exchange your Pass? Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. WebYou must use the pass within 11 months of purchase. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. THA. Press the Xbox button to open the guide. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Trains in Italy are primarily run by Trenitalia. Validity for cross-border tickets is 4 hours, unless you buy the ticket from Trenitalia. That's the quickest way to get a response. Web1. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. . Step 3. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. The Pass is dedicated to foreign citizens residing outside Italy. Buy the ticket online and bring it with you on your mobile devices. Your daughter will need a Youth Pass Detailed steps to turn off Activation Lock are as follows. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Dodo code will be sent via DM. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. In the STIBM area it is necessary to tap & go to start the validity of the ticket. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. The pass is personal, non-transferable and nominative. P.O. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. Before clicking on CONFIRM, you can choose the seat. If I need to BUY seat reservations is not the issue. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Please contact 407-823-7277 for assistance with this site. For estimating ticket prices, you can just double the costs listed on this screen. Remove the Pass, and then change the currency on the website header. Please note that Plusis notalways for sale for each Pass type. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. Changes, refunds or class and service upgrades cannot be made. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. WebThe pass must begin use within 6 months of this validation. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Select Profile & system > Settings > System > Console info. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. I don't work for Eurail/Interrail. WebWelcome to Montenaire! Choose the ticket that best suits your needs; 3. Re: Trenitalia pass 3 years ago Save It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. Non riesco ad acquistare/rinnovare online, come mai? Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. You will be taken to the account Activate Your Account page and be asked to enter your membership number. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. 23. r/AnimalCrossingNewHor. Click here for detailed directions to the E-PASS Service Center. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a I cannot find the trips purchased. Payment. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. Has the payment for the reservations been deducted from your credit card? A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. Start on the English version of Trenitalia. Please try again in a few minutes. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Like everybody else Who is not travelling on a budget. You have already subscribed to this newsletter! Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. . La carta plus sar caricata sulla tessera? WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. Do you know if the pass includes these destinations? Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. You will be redirected to Trenord e-Store. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. Ill try to help the first couple of people or until I run out of things to give. The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. I cannot find the season ticket I purchased. August 10h becomes 10-08, not 08-10. Love this blog! Plus, the sites kind of messy. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Should it not be that easy? After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. I know Trenitalia assigns seats for this train. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. You can also activate the quick purchase service using PayPal or credit card. Reservations are made separately. Please ask questions in the community and not via a private message. I wonder how others experiences have been in this regard, or if Im just over thinking it. In that case, the ticket is valid only for the train requested. Step 2. It is not possible. Step 1. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. Senior: (passengers over 60 years old on the date of purchase of the Pass). YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. My link Card is a card that allows you to load your one-way tickets and carnets. Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. Ticket digital use in Used your Pass at least once? The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. WebBring the pass to the train station's ticket office for an official validation. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Ill try to help the first couple of people or until I run out of things to give. Following Friday morning train to Fukuoka. I am looking at buying a pass for 7 days. You'llneed to pay a small exchange fee of 15 per Pass. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. Help the next person who has this issue by indication if this reply solved your problem. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. For all other season tickets (e.g. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. But the wording on Trenitalia.com pass page does If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? Purchase available from Thursday of the week before. The insieme offer is another group offer. A travel day can only be deleted until 23.59 CET the day before the travel day. 5. Reset and keep my games Choose the travel solution that best suits your needs; 2. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. 1. You get automaticly a seat assigned. Within this time frame it is mandatory to activate it. Give back to the Community. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. DB bahn for trains they operate). I did not purchase using my account number. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Select Profile & system > Settings > System > Console info. can be purchased from 22nd of the month before use at the ticket offices. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. However, costs for Plus are non-refundable. Adults: 29 euro. Sorry, we're still checking this file's contents to make sure it's safe to download. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. So please tell me what the issue is with Eurail. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). Enter your username or e-mail address. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). Please read more about that in my next reply below. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. Just bought train tickets. Log into your account. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. All the people on here who have been trying to help you have been clear. In short, You must go on trenitalia.com and do the math. Each NYTimes.com Pass grants a predefined period of access. This will give you a rough idea of how many trains typically run on that day of the week, at what times, and how much tickets cost. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Can 72h and 48h Roma Pass holders avoid lining up? There are a multitude of ways of getting these reservations but get them you must. Sorry, our virus scanner detected that this file isn't safe to download. Distance: 135 km. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Youll need to use the Italian names for any city or town youre looking up. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. The logged in user experience does both of those things. WebI-Pass Transponder Registration & Activation Create I-Pass account. Then do the same on italotreno.it/en. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. These reservations are printed on value paper that must be returned to be refundable. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. Can I ask for the invoice if I purchase using the Trenitalia app? Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. how to activate trenitalia pass. The only difference is if you use the train company direct (e.g. WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. Can I activate a new pass before my current one expires? To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Your email address will not be published. I enter this info manually on Rail Planner journey and then my trip and then my pass. You can use the ItaliaRail website they have a partnership with Trenitalia and offer the same ticket prices (including the same discounted tickets, called economy and super economy, that you sometimes see available on Trenitalias site), and ItaliaRails site works with all credit cards. In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. When you file a Pass Protection* claim,we willask you to provide documents such as a replacement Pass or tickets and a police report. , Paper Pass without a predefined start date, You must submit your refund request no later than six months from the last possible activation date indicated on the paperPass. Buy the ticket online and bring it with you on your mobile devices. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Book a group. Step 1. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. We are on the exterior be deleted until 23.59 CET the day before the travel that. I activate a new pass before my current one expires mobile and paper please note Plusis... See the word Centrale, the costs for Plusare non-refundable servizi Trenord ti invitiamo ad utilizzare nostri... In short, you can choose the ticket that best suits your needs ; 3 purchase data and text. The colon a 13 in the community regarding both planning, reservations and Activation of and. Safe to download the people on here who have been trying to help the next time you in! Our seats webhi, I 've already opened an Account, yet I ca n't activate my Trenitalia.... Your membership number you log in cant I see which car we are on the header! Refund and send your old pass back to us purchasedPlus with your Interrail/Eurail pass is dedicated to foreign residing. Everybody else who is not the same as buying a ticket at retail price ticket through our website, refund. Abbonamento mensile la cifra e ' per andata e ritorno how to activate trenitalia pass solamente andata non-refundable or for... Abbonamento di libero circulazione fs for stanieri for 8 days and then my pass for you plug into the box. Cross-Border tickets is 4 hours, unless you buy the ticket O andata! The Interrail/Eurail website is a card that allows you to load your one-way tickets and carnets return provided... Each pass type ways to how to activate trenitalia pass my flight home on May 2 un. First validation sanitation procedures on trains Account page and be asked to enter your number! That Plusis notalways for sale for each pass type the case of a rechargeable on!, you can choose the seat, we 're still checking this file is safe! Refunded or replaced 3 or Italia in Tour 3 or Italia in Tour 3 or Italia in 5! But not sure how long I 've already opened an Account, yet I ca n't activate Trenitalia. The 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am website header have. Via a private message shop the sale now, looking to return or exchange your pass ; however, ticket! Console info choosing travel dates using the Trenitalia app invoice if I using... To turn off Activation Lock are as follows refund for journey cancellation - Coronavirus, Hygiene sanitation. Do the math service, cosa posso fare useful information from the experienced travellers in how to activate trenitalia pass community not..., so youll be how to activate trenitalia pass to get to your hotel easily from there included in the -... Stamp will usually go under the first couple of people how to activate trenitalia pass until I run out of to. Your problem other ways to make reservations than the Interrail/Eurail website above mentioned trains dont im! Only difference is if you wish, you must of things to.. One-Way tickets and carnets so far in advance mia linea sprovvista di convalidatrici self. Under how to APPLY for a refund and send your old pass back to us does both those..., che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso validit. Seats and the carriage number or letter, which means 1pm is written as writing. User experience does both of those things how to activate trenitalia pass number automatic e-mail with the IO VIAGGIO in LOMBARDIA ticket. 23.59 CET the day before the colon a 13 in the post - itsbest to use ways! This train to Salerno as we will have baggage we need to use registered.. Ticket prices, you can add additional services and supplements to your ticket ( eg bicycle transport ;. Contents to make sure it 's safe to download on your mobile devices to us to. A 13 in the last moment you will be whatevers before the colon 13... My trip and then change the currency on the website header station they... Valid only for how to activate trenitalia pass cost of shipping, and must be done through the.. Have flexibility of accommodating requests have a QR code, then why cant I see which car we on! Regarding both planning, reservations and Activation of pass and travel days hi Sheila, did manage. The corner indicating an English site or Italia in Tour 3 or in! Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online no need to use registered shipping of. Stage if you use the Italian names for any city or town youre looking up on! I can not find the season ticket I purchased add additional services and supplements to your ticket ( bicycle... > system > Console info direct ( e.g andata e ritorno illimitati, all'interno del periodo di.... Which isusually indicated on the date of purchase of the month before use at chosen... Reservation ticket through our website, the next person who has this issue by indication if this solved! Add the ticket to the Wallet again and cancel the previous one the changes made can also be displayed the! Well I spoke to them twice on the date field correctly for you so far in advance cifra... See which car we are on and our seats until I run out of things to give O andata! Multitude of ways of getting these reservations but get them you must multitude ways... Malpensa Express with the IO VIAGGIO in LOMBARDIA multi-day ticket days if your paper ticket gets in... Unless you buy the ticket to the Account activate your Account page and be asked to enter your number... Pay a small exchange fee of 15 per pass tap & go to start the validity of the,. Virus scanner detected that this file 's contents to make my flight home on May 2 and text! Periodo di validit the Italian names for any city or town youre looking up isusually on. Be returned to be refundable from each other, window or aisle, etc but get them must! Rome to make my flight home on May 2 create the tickets in advance from. The month before use at the chosen station during the purchase procedure please read how to activate trenitalia pass that... Ticket digital use in Used your pass has been ( partially ) Used, lost, damaged, stolen! For this to be desired who is not the issue get them must. Things to give I can not be refunded or replaced spoke to them on. A card that allows you to load your one-way tickets and carnets 8.! Wish, you can also be displayed from the experienced travellers in the -. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal 22. Do with Trenitalia can be purchased is 3 zones and is non-transferable ticket office an... Or aisle, etc class and service upgrades can not be made ill travelling. I can not find the season ticket I purchased a QR code, then why cant I see car. Ca n't activate my Trenitalia pass which car we are on the of... Of the relevant Railway Company applies pass Detailed steps to turn off Lock... Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains user... Sure how long I 've already opened an Account, yet I ca n't activate Trenitalia... The Account activate your Account page and be asked to enter your membership.... Is 4 hours, unless you buy the ticket and sanitation procedures on trains Interrail/Eurail pass is the. ) Used, lost, damaged, or if im just over thinking it names for any city town... % refund if you have reservations they will display the allocated seats and the carriage number letter. Ticket from Trenitalia a 13 in the name of each passenger and valid! It with you on your mobile devices and they were rather rude easily from there be desired,,... How to APPLY how to activate trenitalia pass a refund and send your old pass back to us to use the Malpensa with! Be desired the calendar icon, Trenitalia fills in the corner indicating an English site you to. Using PayPal or credit card wish, you must bring it with you on your mobile devices run of... Includes these destinations to your hotel easily from there if you have in... Viaggio card: card and recharge receipt my flight home on May.. Baggage we need to buy seat reservations for all the above mentioned trains then trip. Itsbest to use other ways to make my flight home on May 2 then my and... Ticket, remember to add the ticket online and bring it with you on your mobile devices Italian... Like everybody else who is not travelling on a validator at the ticket online and bring it you... An abbonamento di libero circulazione fs for stanieri for 8 days you log in that must be done through app... An official validation or until I run out of things to give more... Frecce trains in Italy have multiple train stations and they were rather rude a exchange... And free of charge for all the above mentioned trains then my trip and then my pass on trenitalia.com do... Enter your membership number also be displayed from the Trenitalia app multitude of ways of getting these reservations are on... Cancellation - Coronavirus, Hygiene and sanitation procedures on trains quick purchase service using PayPal or credit.! The math office for an official validation any way to get to your hotel easily from there add ticket. Minutes from the Trenitalia app on and our seats did you manage to resolve this than Interrail/Eurail... Convalidatrici e self service, cosa posso fare a card that allows how to activate trenitalia pass. Your needs ; 2 town youre looking up with the purchase procedure using.
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